The right technical feedback

A while back Mark Lebedew posted about the necessity to be narrowly focused when working with players in a technical capacity. Mark’s point is that it’s not enough for coaches to have complete knowledge of the technical requirements. In order to be most effective developing those skills they must be able to concentrate on the one aspect of the skill which will have the greatest impact on performance for a given player at a specific point in time. I would take that one step further. I’d say it’s also our job to identify the single best way to communicate what we’re after from that player.

Finding just the right method to communicate our message to the players – either singularly or collectively – is that aspect of coaching which strikes me as being most in line with traditional teaching. A good teacher is able to pick out the right word or phrase or visual or technical demonstration. In doing so they make things click in the mind of their student(s). We coaches have the same challenge.

Personally, I have always found that moment when you see something you’ve been working to explain click in a player’s mind one of the most rewarding in coaching. Sometimes it’s as simple as finding the right word. When I coached at Brown one Spring we did individual work with our starting setter on her defense. She struggled to grasp what we wanted until we found the word which made it click in her head. That word may not have mattered to another player. Using it with her, though, made everything come together. She immediately started performing at a higher level.

The point of all this is that technical knowledge is useless without the ability to communicate it effectively. If we haven’t experienced it ourselves, we’ve certainly all at least heard of university professors who are absolutely brilliant in their field, but whose teaching leaves a lot to be desired. We coaches cannot afford to be like that.

The challenges of communicating effectively were at the forefront of my coaching experience in England. I coached players from something like 25 different nationalities. The majority did not speak English as a first language. They also came from a wide variety of volleyball cultures and systems. As a result, I had to do a lot of work getting everyone on the same page in terms of having a common volleyball language. It forced me to constantly work to make sure I was understood. I had to ensure the message was getting across the right way.

And I’m not just talking about avoiding the use of “shag” when I wanted them to collect the balls! 😉

I can’t help feel like I’m a better coach for it. I suspect Mark would say the same thing for his own part. He has, after all, worked with players from many different nationalities.

So I guess the lesson is that you should constantly work to make sure your technical feedback communication strategy is right for each situation and player.

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John Forman

John is currently the Strategic Manager for Talent (oversees the national teams) and Indoor Performance Director for Volleyball England. His 20+ years of volleyball coaching experience includes all three NCAA divisions, plus Junior College, in the US; university and club teams in the UK; professional coaching in Sweden; and both coaching and club management at the Juniors level. He's also been a visiting coach at national team, professional club, and juniors programs in several countries.

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